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Water FAQs

 

Question and Answer Guide

For

Water Damage Restoration

 

Your first thoughts probably are, “Can I do this myself?” and “Why should I hire a professional remediation company?” Drying a home is more complicated than just buying a shop-vac; putting some box fans in the area, and turning on the dehumidifier you bought at Home Depot. If this was all there was to it, there would be no professional remediation companies. Science plays a large part in structural drying and terms such as specific humidity, grains per pound, and psychrometry need to be understood and employed to successfully dry a structure. In this guide, you will learn answers to questions concerning restoring your home after a water loss.

 

Q: How does the dry-out process work?

A: Air movement across wet surfaces draws water into the air (evaporation) which is then pulled through dehumidifiers where air is warmed and the moisture is removed (dehumidification). Warmer air temperatures allow for more moisture to be held in the room’s air. A proper balance of evaporation and dehumidification must be achieved to be successful. Too much of either can cause significant secondary damage to furnishings and structural components.

 

Q: Will I have a mold problem?

A:This is a very big concern and at Dragon we have spent a lot of time and money on education and equipment to become qualified in water damage restoration. In most cases, if the damage is detected and the drying process is started in a timely manner, you will not need to be concerned with mold.

 

Q: Should I contact my insurance company before taking any action?

A: Absolutely not!Your primary responsibility is to safe-guard your family and your home. Great care should be taken to keep family members and pets from entering the affected areas. One of the gravest dangers during a water loss is not electrical shock, but injury due to ‘slip and fall’ accidents. One of the best things you can do is to carefully remove collectibles or breakable items. Small items such as books, paperwork, or picture albums should be moved to a safe, dry area if possible. Then contact a qualified plumber and a remediation company. Be careful about the way you describe the loss to any insurance company. We have seen many claims that should have been covered, but were unfortunately denied, simply because of the way it was reported by the homeowner. Proper phrasing of a loss can be critical to it being covered. We have several testimonials on our website, from people just like you that we have been able to help in this area. We explain these details to you, so that you feel comfortable when calling your insurance company.

You Can Count on G.W. Savage

"We would like to thank the G.W. Savage company for your recent restoration of our home. We want to thank everyone who was involved with the project from salvage to demolition to finish carpentry. Your professionalism and consideration during a very difficult time for our family is to commended. We'd especially like to thank Gary, Al, LP and Bob for all that they did to get us back into our home very quickly. You guys are the best!"

Dan, Nancy, Erin & Jordan Gross